Wednesday 3 February 2010

92. Mystery shopping

Thanks to the sharing and helpfulness of those MSE forum members on the mystery shopping thread, I have taken the plunge! I’m not a huge fan of shopping, so initially I thought I wasn’t a good candidate for mystery shopping, but on reflection, I think this is one of my attributes which makes me perfect for the job! In fact, if I can feedback some of the things that put me off shopping that hopefully it will make the retail experience better for everyone! It’s actually quite a skill, and not just as simple as reporting when staff are rude to you! You need to be super observant, accurate and you have to have a good memory.

My first couple of tasks have been straight forward and I have been hugely impressed by the standard of customer service. It’s not going to make you rich, but it’s helpful for the odd couple of pounds here and there.

Have a look at the TEN(!) mystery shopping threads on MSE for more info!